Privacy Policy:

Mortgage Works LLC is committed to protecting the privacy of clients, consumers and our Appraiser Panel. The information provided when an appraisal order is placed is used only to complete the appraisal order. Information deemed necessary to complete the assignment, including but not limited to the contact information for parties of the mortgage transaction, will be shared with the appraiser only and is not passed on to any other 3rd party. At no time is this information used for any other purpose. To prevent unauthorized access to this information, the vendor management platform appraisal order form is secured by 128-bit secure socket layer encryption. We also employ proper physical and managerial processes to ensure the information is safeguarded. Any questions or concerns about this privacy policy should be directed to [email protected] 

Specific Data Collected:

When an order is placed, all users must log in with a username and password before submitting transactions or viewing completed orders. In addition to Mortgage Works LLC policy, Mortgage Works LLC recommends that users review the privacy policy of Mortgage Works LLC's third party vendor for its corporate privacy policy. The following data is collected:

  • lender designee's name, phone number and email address (typically the loan originator or processor).
  • borrower's name, e-mail address, phone number.
  • credit card payment information. Credit card information is encrypted and only the last four digits of the credit card are visible to Mortgage Works AMC staff.
  • the property address, inspection contact information, and appraisal product needed.

This allows Mortgage Works LLC to process and fulfill the order and to notify borrower(s) and lender designees of the order status. We do not collect additional private information such as social security, driver's license numbers, or income data. We may also use the information we collect to occasionally notify clients about important changes to the website, new Mortgage Workd LLC resources and/or services. Any such notice is sent with the ability to opt out of future notifications. Mortgage Works LLC may provide aggregate statistics about customers, sales, traffic patterns, and related site information to clients and partners, but these statistics will include no personally identifying information.